Conditions d’utilisation

These Terms of Service apply to your use of our store (the "Store") and any purchase you make from GripNorth ("we", "us", "our"). By using the Store or placing an order, you agree to these terms.

1. Products and prices

We do our best to describe and show our products accurately. Colors may look slightly different in person than on screen. Projection photos show the mood in a fully dark room; the real projection is softer and its size and sharpness depend on the distance to the ceiling. Prices are shown in your local currency and may change at any time before you place an order. We may limit quantities or cancel an order if a product is unavailable or a price was displayed in error; in that case you will be fully refunded.

2. Brands

GripNorth is an independent brand. It is not affiliated with any other ice cleat brand.

3. Orders and payment

When you place an order, you confirm that the information you give us is accurate and that you are authorized to use the payment method. Payments are processed securely by Shopify and its payment partners; we never see or store your full card details.

4. Shipping, returns and refunds

Shipping is covered by our Shipping Policy. Returns, replacements and refunds are covered by our Refund Policy.

5. Safety

Our product is a low-power USB device. Use it with a standard USB power source, keep it away from water, and do not look directly into the lens. Films are small parts: keep them away from children under 3.

6. Content

The text, images and design of this Store belong to GripNorth or are used with permission. Please don't copy or reuse them without our written consent.

7. Limitation of liability

To the extent allowed by law, GripNorth is not liable for indirect or consequential damages arising from the use of the Store or our products. Our total liability for any claim is limited to the amount you paid for the product involved. Nothing in these terms limits any rights you have under the consumer protection laws of your country.

8. Privacy

How we handle your personal information is described in our Privacy Policy.

9. Changes

We may update these terms from time to time. The version posted on this page at the time of your order applies to that order.

10. Governing law

These terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there, without limiting any mandatory consumer rights you have where you live.

11. Contact

Questions about these terms? Reach us through our contact page.