Politique de remboursement

30-day money-back guarantee

We want your Volta order to work for you. If something is not right, you have 30 days from delivery to request a refund or replacement.

Not right for you?

Contact us within 30 days of delivery and we will help you with the return process.

Damaged or defective item

If your order arrives damaged or defective, send us a photo through our Contact page within 30 days and we will send a replacement or a full refund, at no cost to you.

How to request a refund

1. Contact us through our Contact page with your order number.
2. We will reply within 24–48 hours with the next steps.
3. Once approved, your refund is sent to your original payment method. Your bank may take 5–10 business days to show it.

Conditions

Items should be returned in their original condition. Returns without prior contact with us cannot be accepted.